Front Desk Receptionist
3.
0 Walpole, MA Walpole, MA Full-time Full-time 11 hours ago 11 hours ago 11 hours ago NEW POND VILLAGE IS LOOKING FOR A FULL TIME FRONT DESK RECEPTIONIST Scheduled Hours 8am - 4:
30pm (Tuesday - Saturday) The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community.
S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly.
In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates basic understanding of emergency call system and nurse paging system Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.
) to visitors, where applicable Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper and package deliveries, etc.
) Keeps lobby clean and neat, free of clutter and trash Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives Participates in in-service trainings as required by state regulations EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching others Maintains awareness of all daily activities (and changes) Has full knowledge of the administrative staff, ownership, and management company Possesses excellent verbal communication skills BENEFITS We believe in offering our employees a competitive salary.
Full time employees also enjoy a comprehensive benefits package Complimentary meal each day Potential for quarterly bonus (if goals are met) Medical, dental and vision 401(k) and employer match Life Insurance Paid time off and health and wellness Long term disability and many more We are located in the beautiful luxury senior living campus of New Pond Village, 180 Main Street, Walpole MA.
Be More than an employee! Be part of something bigger! Please note, we require all associates to be fully vaccinated/boosted against COVID-19 .
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Walpole, MA Walpole, MA Full-time Full-time 11 hours ago 11 hours ago 11 hours ago NEW POND VILLAGE IS LOOKING FOR A FULL TIME FRONT DESK RECEPTIONIST Scheduled Hours 8am - 4:
30pm (Tuesday - Saturday) The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community.
S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly.
In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates basic understanding of emergency call system and nurse paging system Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.
) to visitors, where applicable Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper and package deliveries, etc.
) Keeps lobby clean and neat, free of clutter and trash Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives Participates in in-service trainings as required by state regulations EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching others Maintains awareness of all daily activities (and changes) Has full knowledge of the administrative staff, ownership, and management company Possesses excellent verbal communication skills BENEFITS We believe in offering our employees a competitive salary.
Full time employees also enjoy a comprehensive benefits package Complimentary meal each day Potential for quarterly bonus (if goals are met) Medical, dental and vision 401(k) and employer match Life Insurance Paid time off and health and wellness Long term disability and many more We are located in the beautiful luxury senior living campus of New Pond Village, 180 Main Street, Walpole MA.
Be More than an employee! Be part of something bigger! Please note, we require all associates to be fully vaccinated/boosted against COVID-19 .
Estimated Salary: $20 to $28 per hour based on qualifications.
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