Teller - 30 hours walpole-southwest ma

Company Name:
Bank of America Corp.
Title: Teller - 30 hours WALPOLE-SOUTHWEST MA
Location: MA-Walpole
Other Locations:
Job Discription
Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:

Ability to work within established policies, procedures and guidelines

Identifying customer needs and referring financial products and services

Consistently seeking to delight our customers and delivering exceptional customer service with a positive attitude

Building customer loyalty; establishing customer relationships through courtesy and friendliness, including addressing each customer by name

Contributing to a positive team environment in the banking center through teamwork, team spirit and coaching

May be required to work Saturdays and or extended hours
Enterprise Role Overview
Tellers primary responsibilities include, processing transactions accurately and efficiently in accordance with established policies and procedures and engaging our customers . Connecting customers through referrals to teammates and specialists making the financial lives of our customers better. Tellers are the face of Bank of America and therefore demonstrate core values in all actions and provide an excellent experience for the customer. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Required Skills:

Minimum of six months customer service experience

Ability to work effectively as a team member

Strong oral and written communication skills

Ability to respond and assist customers with inquiries and/or problem resolution

Careful attention to detail and time management

Pass teller pre-employment assessment
Desired Skills:

Minimum of six months cash handling experience

Previous experience with cross-selling, upselling, and/or referring products

Ability to identify customer financial needs, goals and objectives

Proficiency in basic computer skills

Previous banking/financial services/teller experienceRT-Banking Center Service
Organization: 603899-RETAIL BANKING

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